Essential Student Information

Termination and Refund Policy

Course Withdrawal Policy

A Course Withdrawal refers to a parent/student deciding to discontinue the course with the school.

Course Withdrawal Procedure

1. Upon a parent/student’s decision to withdraw, they must inform the Marketing and Admissions (M&A) Staff.

2. The M&A Staff emails the FRM-022 Withdrawal Form to the parent/student for completion. For students under 18, parent/legal guardian consent is required.

3. The M&A Staff emails the withdrawal outcome to the parent/student, ensuring the process does not exceed 4 weeks from the request to the outcome communication.

4. In case of refund eligibility, the M&A Staff assesses the situation and advises the parent/student accordingly, in line with the school’s Refund Policy.

5. Parents/students must clear all outstanding payments and return any school property, like library books, prior to receiving the withdrawal letter signed by the Principal.

6. Students holding a Student Pass must have it cancelled within 7 days. The M&A Staff assists with this cancellation through the ICA.

7. If a student withdraws without a formal written request and is absent for a continuous period of 7 days, the school treats this as a withdrawal.

8. For international students with a Student’s Pass, the pass is cancelled with the ICA. The parent/student is notified via email.

 

Course Deferment Policy

A Course Deferment refers to a student who delays or postpones the course (or subject) for reasons such as military service, long-term medical leave, compassionate grounds, or other valid reasons. It is typically not encouraged and is considered primarily under compassionate circumstances, with approval granted solely at the Principal's discretion. An acceptable, valid reason must be presented, and the course must remain active to ensure the student can complete all remaining subjects upon their return after the deferment period.

 

Course Deferment Procedure

1. Upon receiving a written deferment request from the parent or student, the Student Admissions staff sends the FRM-023 Transfer/Deferment Form to the parent for completion. If the student is under 18 years of age, the parent’s or legal guardian’s written consent is required.

2. The Principal assesses all reasons stated for deferment.

3. Following the approval or rejection of the deferment request, the Marketing and Admissions (M&A) Staff emails the outcome to the parent/student. They ensure the maximum processing time does not exceed 4 weeks from the receipt of the request to informing the parent/student of the decision.

4. If a student decides to return within 12 months, subject to availability and the duration of absence, their application in the school record is reactivated. The student may be required to repeat a year to continue in the same course.

5. Enrolment Fees are waived for deferred students, who do not need to undergo the application process again upon return.

6. The M&A Staff informs the Immigration and Checkpoints Authority (ICA) of any changes to the Student’s Pass resulting from deferment.

Course Transfer Policy

A course transfer is when a student transfers from one course to another that is offered in Invictus.

Course Transfer Procedure

1. Upon receiving a written transfer request from a parent/student, the Marketing and Admissions (M&A) Staff emails the FRM-023 Transfer/Deferment Form to the parent for completion. Parental/legal guardian consent is obtained for students under 18 years.

2. The Principal solicits feedback from the Campus Senior Leadership Team (SLT) and relevant subject teachers about the student’s suitability for the new course. If necessary, the student may be required to take a placement test.

3. If the transfer is approved, the M&A Staff communicates the decision to parents/students and obtains acknowledgment for the new contract or addendum.

4. The M&A Staff update the ICA on any changes to the Student's Pass.

5. The M&A Staff ensures the entire process, from request receipt to final outcome communication, does not exceed 4 weeks.